Frequently asked questions

About UXCamp

How does UXCamp work?

Following the Bar Camp format, the unconference is a low-cost, collaborative event where participants of all levels are encouraged to prepare either a talk, a case study, a book review, a workshop idea or a group discussion.

Anyone can pitch and the agenda is made after a big vote, on the day. 20+ sessions will take place throughout the day, with up to 5 sessions taking place concurrently in break out rooms.

Who attends UXCamp Boorloo/Perth?

All UX / Service Design / Human Centred Design disciplines and experience levels! If you work with designers, aspiring to become a designer or curious about what designers do, you are also more than welcome.

Let's all meet, share and learn from each other in a safe and encouraging environment. We typically sell around 200 tickets to ensure a small, high quality event.

Who organises UXCamp Boorloo/Perth?

A team of local, passionate volunteers get together every year with the aim of growing UX in Boorloo/Perth and Australia. This is a company-agnostic event that relies on the support of some incredible sponsors to make it happen each year. 

If you’re interested in joining the volunteer committee in 2025 or sponsoring the event, please reach out to us on [email protected].

What is the event code of conduct?

The organisers of UXCamp are committed to providing an event that is welcoming and safe for all participants, is free from unlawful discrimination and harassment, and where all participants are treated with dignity and respect.

Harassment is unlawful under both federal and all Australian state anti-discrimination laws, and as such, people suspected of such misconduct may be reported to authorities. Adherence to this Code of Conduct is a requirement for all event participants and sponsors, and covers all aspects of this event, including conference sessions and breaks, all social events and all communication, including that via email or social media (including but not limited to LinkedIn and Instagram) associated with the event.

To report violations of this Code of Conduct, alert a member of the UXCamp Team. Reports may be made by people subject to, or witnesses of, unacceptable behaviour. Unacceptable behaviour includes, but is not limited to:

  • Harassment, including verbal comments relating to gender, sexual orientation, disability, race, ethnicity, religion, age, national origin, gender identity or expression, or physical appearance.
  • Unwelcome sexual attention, which can include inappropriate questions of a sexual nature, asking for sexual favours or repeatedly asking for dates or contact information.
  • Stalking or deliberate intimidation.
  • Unwanted photography or recording (if you are asked to stop photographing or recording someone, please do so; if someone indicates that they do not want to be photographed or recorded, do not record or photograph them).
  • Discriminatory or sexual images in public spaces.
  • Sustained or wilful disruption of talks or other events.

Tickets

Tickets are sold out, now what?

We are very deliberate about keeping our event small so that we can ensure a value-for-money, meaningful experience. Our ambition is not to increase the size of the event beyond our current 200 ticket limit as we believe this reduces safety and potentially creates an unsustainable dependency of external funding while keeping our ticket prices low.

To ensure you have the best possible chance of grabbing a ticket, keep an eye on our socials and subscribe to our newsletter via our website's homepage.

If you missed out on a ticket and when made available, we encourage you to join the waitlist via the ticket purchasing link. Many waitlisted guests end up with tickets due to our flexible cancellation policy.

If you are still unsuccessful at securing a ticket via the waitlist this year, please keep an eye on our socials as we endeavour to make some of our top sessions available online after the event.

What is your refund policy?

Your ticket price, minus the small Humanitix fee is fully refundable if you cancel up to 1 week before the event.

See the next FAQ how to do refund or re-assign your ticket.

How do I request a refund or assign my ticket to someone else?

We got you, boo.

  1. Go to your email inbox and locate the email in which your ticket was sent - you can most likely find it quickly by searching 'Humanitix' in your mailbox.
  2. When you have located the email and opened it, look for the "Manage order" button.
  3. Update order: If you would like to assign the ticket to someone else, you can update the ticket holder information; OR
  4. Refund / Cancel: You can request a full refund (minus the ticketing cost) up to 1 week before the event, no questions asked.

Pitches

Do I have to pitch?

The line "no spectators, only participants" certainly sparks fear for some! No, pitching is not a requirement...

… but is highly encouraged! We know pitching can be daunting, especially for first time attendees or speakers. We have worked incredibly hard over the past 5 years to create an environment where you are supported to pitch and feel safe to do so.

Even if your session is not voted in, you will have many opportunities throughout the day to discuss your ideas. Most talks only narrowly miss out, so there is a big chance many people in the audience might spot you throughout the day and pick your brain.

Any tips for how to prepare for my pitch?

There is no Ottolenghi zinger of a recipe for a pitch, but maybe seeing the prompts on a previous pitch sheet might help? This is what the 2023 pitch sheet looked like. If you are passionate about your topic, state what it is and who it's for, you're already on the right track.

Might also be good to know:

  • You do not have to have your pitch fully prepared.
  • Pitch sheets and pens are provided on the day so you do not have to arrive with one.
  • You can also use your own notepad or e.g. the notes app on your phone, but it's helpful for the organisers to have a physical copy to help with voting.
  • We might do some of it online in 2024 too… WHO KNOWS!?

Can I pitch with a colleague or friend?

Absolutely! You and your bestie are most welcome to pitch and talk together. We recommend not exceeding a group size of 3, but you do you.

Who SHOULDN'T pitch?

If you are only pitching to promote yourself, your business or your product(s), the audience will probably not vote for your session.

Talks

Do I have to prepare for my session?

You don't have to prepare your talk before hand, but that is commonly what people do and what is voted for. It also helps with your pitch if you know what your key messages are.

People typically prepare few slides, but if you have a video, demo, etc. go for gold! No deck, no problem - if you prefer not having any digital visual aids, that's also okay. Props, printouts, games, etc. are all also welcome. Essentially, bring what you need for your audience to be immersed in your world for ~30 minutes.

See our FAQs about pitching - to talk, you need to pitch and be voted in, so it's good to know what that's all about, innit.

What are some example themes of sessions?

Examples of sessions include:

  • A workshop or research technique that you like, e.g. empathy mapping;
  • Your point of view on a topic, e.g. accessibility;
  • A group discussion about an issue, e.g. dark patterns; or
  • A case study from a recent work, uni or personal project.

We want to hear what you are passionate about! You also don't need to present something that no one has ever heard of. Share what you already know, do and enjoy. You'll be surprised how much you can teach. You can also find examples of previous sessions from our YouTube channel, but don't be too distracted by them.

UXCamp Copenhagen has put together a great resource on '5 ways to make a great session'. We recommend you read the full article (and keep in mind we do things slightly differently). Their top tips are:

  • Sell your session well;
  • Sell to the right audience;
  • Involve the participants;
  • Have something in your pocket; and
  • Turn your session into a firework.

How long should my session last?

Aim for anywhere between 20 and 30 minutes. The agenda time slot allocated per talk is 45 minutes.

A room facilitator will help you set up, facilitate follow up questions and discussions, and guide participants to their next session. The aim is for some chat and the changeover to take place within the 45 minutes. We'll do our best to accommodate your session length.

Completely optional, but if you have an idea how long your session will be or what you're aiming for, you can always ask the room volunteer upfront to give you a wave 5 minutes before that duration if it helps keep you on track.

Do I need to bring slides and a laptop to present?

You do not have to have slides ready, but most prepared talks do. Focus on the message, not the slides.

For the best presentation experience, we recommend that bring your laptop with an HDMI connection. It's best to use a laptop you're familiar with.

Each room comes with a screen and a volunteer's laptop. We recommend it's only used a backup.

Venue and catering

Where is the venue?

We are excited to be back at the State Library of WA for another year - a public gathering place of learning.

Address:
Perth Cultural Centre,
25 Francis Street,
Perth WA 6000

For more information visit: slwa.wa.gov.au/plan-my-visit

What are my transport and parking options?

By public transport

The Library is very close to the Perth Railway Station and the Wellington Street Bus Station. Blue CAT buses travel close to the building with stops in Beaufort, Aberdeen and William Streets.

By car

24 hour paid undercover parking is available directly beneath the building in the No 11 Perth City Council car park. Entrance to the carpark is from Francis Street. If this is not suitable you can find information on alternative parking in Northbridge and the City of Perth.

By bicycle

Bicycle racks are at the front of the building.

Is food provided?

Yes, lunch is provided.

When you purchase your ticket, dietary requirements will be recorded. If you provided any dietary requirements, please keep a look out for the separate table where your food will be served.

What additional catering is available onsite?

The onsite coffee shop Ground+Co is perfect for a coffee, tea or snack. Remember to bring your keep cup! Just remember, sadly no hot drinks or food are allowed in the any of the conference rooms.

There are multiple places throughout the venue, including the foyer where registration occurs, to fill up your water bottle.

You'll be in the heart of Northbridge so can also duck out for a treat.

Where can I go if need a break?

There are lots of designated quiet and low stimulation areas in the library, so take your pick.

You are also most welcome to leave and return to the venue, we just ask that you try avoid interrupting sessions.

Are there meeting rooms if I need one for a work or personal call?

You got options! The library is an open venue so feel free to make use of all publicly accessible floors and spaces throughout the day. There are quiet areas, so please be mindful of others.

You can also take quick meetings or calls from the on-site coffee shop or step outside.

Contacts

Police

Medical

Sexual Assault Resource Centre

24/7 SARC Crisis Line: Tel: (08) 6458 1828 or 1800 199 888

The Sexual Assault Resource Centre (SARC) is a free service located in Perth providing crisis services to people who have experienced a recent sexual assault and counselling for sexual assault / abuse experienced recently or in the past.

Services are available for people of all sexualities and gender identities aged 13 years and above.

UXCamp volunteers and organisers

On the day: Your UXCamp team of organisers and volunteers will make themselves known throughout the day and each room will have at minimum 1 volunteer. If you think something needs to be brought to our attention, please speak to anyone you feel comfortable with.

Before/after the day: You can message on on any social channel, but best chance of quick reply is to email us on [email protected].

Mailing list terms and conditions

Annually, the only 2 emails we send to newsletter subscribers are to:

  1. Announce the event date and/or when tickets go on sale; and
  2. Announce that tickets are now on sale.

Only in extenuating circumstances will we choose to make formal announcements via the newsletter should it be deemed necessary, but we will never spam you.

Your name and email address will not be shared with an external entity, and is not even shared with the full organising team. By subscribing to the newsletter, you agree to have your data processed by mailchimp and their terms of use.